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Mission
To deliver exceptional value to our
Clients with a complete medical transcription solution on a platform
which exceeds HIPAA regulations. Further, we provide intelligent and
creative solutions to Clients regarding their transcription needs by
working with each Client as if they were our only Client, offering
the best resources available in the industry.
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Experience
Founded in 1989, Medi-Task is a
Texas-based transcription service provider for private practices,
clinics, hospitals and other healthcare professionals on
a national level. Our HIPAA-compliant platform includes
both an 800# digital call-in system, and a voice file upload (for dictators using digital recorders) solution via our secure
site. These leading technologies - coupled with our exceptional
transcription team - provide Clients with dependability, security,
and accuracy with the framework of a cost-effective transcription
solution. Spanning 20 years in the business - and still growing - is
something we're proud of. REST ASSURED - we know the "ins and outs" of this industry, and understand the
diversity of practices today. Medi-Task Transcriptionists are ALL US-based; we do not outsource overseas.
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Technology It's about time.
In order to get the job
done quickly and accurately, we use state-of-the-art equipment
designed to make your experience simple and
secure. Our web-based program and web-site reside on
SSL, 128 Bit encrypted, dedicated servers - which means your patient reports are not sitting on some undefined server, located at a "rack-ranch" with any number of other unknown - and less secure - companies.
NOTE: no special software needed! The components in our system are simple and useful:
1) Voice File Upload (for digital hand-held recorders) OR use our toll-free Call-in System. 2)
Retrieval of Finished Reports online. 3) Messaging Tools where you can quickly
relay important messages or submit a STAT / Research request. 4) Tracking System - track your work from start to finish with your own Tracking Report. 5) FAX YOUR REPORTS ONLINE 6) EDIT your reports online - and listen to the voice file for each report with the click of your mouse. 7) Accounting - Make your payments ONLINE, or view current or past invoices and payment entries.
Our system is easy to use, and we provide all the tools necessary for smooth start-ups and continuous exceptional service. After all, it's about time.
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Our
Values
FAIRNESS
We choose to bill by the
word, based on character count - not by the line (which could be
half-filled or fattened by formatting.) We are not vague about our fees,
there are no hidden costs, start-up fees, or
surprises.
TEAMWORK
Working together,
the Medi-Task team coordinates and jumps through hoops if necessary
in order to exceed our Clients' expectations. We work extremely well
together, sharing the belief that Clients deserve our best efforts,
our strict attention to detail, and a clear commitment to continued
education.
RESPECT
We understand that
not all Clients are alike - you have different needs, different
personalities, different office set-ups. But you all share one goal:
accurate, timely, secure transcription service that operates
seamlessly with your medical records department. We believe that
each member of your team is important to your overall practice, so
our customer service goes the extra mile in tending to your team
members' needs.
INITIATIVE
Technology
in this field keeps changing, so we believe in seizing opportunities
to learn and improve ourselves and our service. We understand the
importance of staying on top of the game - and ahead of
it.
CONFIDENTIALITY
Patient data is a
private matter; protection of that sensitive information is at the
forefront of our service. We exceed HIPAA standards, and are
dedicated to guarding the confidentiality of each and every
dictation and document that we handle.
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"In all things
give
thanks..." |